Rude and unprofessional Staff members who disregards women in month of celebrating women

EXTREME POOR SERVICE IN INTERCAPE MAINLINER HEADING TO HARARE.

would like to express an extreme disappointment in your service. Due to incompetence in your drivers in the name of Lovemore driving to Harare on this day 08 August 2019. It baffles me that after paying R1100 from Cape Town to Harare i had to be displaced from my seat because apparently I was not allocated a seat despite having allocated a seat in cape town. The said driver went as far as "conniving with the so called allocated customers to ask me to go outside the bus and have them occupy my seat. I rate this as poor management of events at the hands of the drivers. I am also in the service industry and would not just write reviews on pages but in your case i saw the highest level of incompetence and there was not even the slightest will to resolve the matter. Lovemore went as far as saying he did not care if i complained or not and that all managers present reported to him so he can as well does he pleases. Is this how you treat people after paying you? To have to be tossed from seat to seat after the fatigue of cape town journey is uncalled for. I will write this review all over your sites as well as name and shame so people know how you treat paying customers. I AM DISSAPOINTED

below is the reference of the customer

Dear Nyaradzo Taguzu, Thank you for booking with FlightSite & PnP. Your Intercape ticket number is : ***CR497. PAARL to HARARE, departing Wednesday 7 August at 18:00 at Monument Motors, C/o Suid Straat and Hoof Straat (Shell Garage) Please remember to have your ID with you when travelling. In case of emergency, please contact Intercape on *** We at FlightSite & PnP wish you a pleasant journey!