Rasist Driver board me last yet I was first in the que.

I arrived 1.5 hours before departure, as recommended by Intercape's head office. However, the driver refused to check me in because my stop wasn't his first stop. Passengers of the same race as the driver were checked in before me, despite arriving later.

When I complained, the driver became arrogant, saying head office "sits in an office knowing nothing." Other passengers of the same race as the driver started screaming at me, accusing me of not being a Christian for wanting to board first.

The driver ignored me and deliberately checked me in last. I waited a total of 2 hours to be seated. The supervisor's explanation that passengers board according to their ticket drop-off point, not arrival time, was not clearly communicated and is not the procedure they followed the previous 8 times I used intercape. Worst service experience ever!