POOR SERVICE AND RUDE BEHAVIOUR AT THE INTERCAPE BLOEMFONTEIN OFFICE

Sheer arrogance, bad attitude, and unprofessional conduct was metered out to me at the Intercape office in Bloemfontein, after I arrived there in their bus from Joburg this morning.

The Joburg office had advised me to take up my issue with the Bloemfontein office on my arrival there. But the frontdesk in Bloemfontein was rude, arrogant, and unprofessional. I then wanted to escalate my matter to their headoffice in Cape Town.

The lady there rudely told me.that I should take up my matter with the head office at my own cost, as I was the one that had a problem, not them. To prove their unrpofessionalism, two of the Intercape guys at the boarding hall agued loudly in terms of who should board customers. We didn't need to hear their fights in their bad language.

If Intercape doesn't want our business anymore, they should indicate accordingly so that we can go to their.opppsition. To treat us paying customers with disrespect, is unacceptable and *******.