POOR SERVICE

I would advise anyone who thinks of using Intercape for parcels not to even start, the service is the worst .People dont care. A document that was suppose to be in East London at 8 am arrived 2 hours late yet the driver still took the parcel with him to the depo. why did he not leave it at the station. even the guy who captured it in Pretoria ( Andries)seemed very confused about the stations in East London and thats something he is suppose to know. Very useless.