Please dont use Intercape App.

I am Very very disappointed with Intercape finance team and their partner BLUE-MARKET. I Booked a bus on Saturday for Sunday 23:00 transaction was successful but the ticket was not loaded on the app. and they claimed that they could not assist me i had to buy a new ticket. I was promised a refund on Sunday by one of their contact center personnel and I've been sitting with this issue for 4 days now and still I have not gotten my refund. After numerous phone calls and emailing still there is no response. My reference number is *** date and time: 18:16 on 01 Sep 18.

I wouldn't advise anyone to use their App.