Paying for Intercape's consultant mistakes

I have booked 3 return tickets to Durban online and went to pay for them at the Intercape ticket office at Park station and I realized that there is an error on the tickets from JHB(after I have signed for them) I booked for the 24th February 2022 but on the tickets the departure is incorrect (25 February 2022) and when I called the I am told that I should pay for their consultant's error( she gave me the tickets to sign them without any explanation and what makes me even more angry is that , while the consultant was serving me, she was all over the place leaving her counter for some chit chats , while I emphasized the departure date but still the date was incorrect) I am so upset and I cannot Pay for the unprofessionalism of Intercape's consultant.