One will get better service from an animal.

The worst experience of my life... Thursday 8 August arive at the bus stop at 13:15 to be early for my booked bus at 13:55 from witbank to midrand... 14:30 the bus is still not there... i then only received am sms saying the bus is delayed by one and a half hour... an hour later the bus is still not there. So i call into the help centre to find out where it is... they explained that the bus broke down and a replacement bus is almost there and will be at my pickup in an hour.... 2 hours pass and still no sign of a bus.... i call again and they say another hour... the bus only arrived afte 20:00. This morning my bus was scheduled for 5:55 back to witbank... i was at the pickup point at 5:35. I waited and the bus never rocked up... i called and asked where it was and they said it will be there at 6:15 and no bus arrived... i called again and they told me the bus already departed at 5:58 which is not the case because i was there the whole time... 8:00 i receive an sms stating that the bus is running 45 min late.. after i made another plan to get home... this is the worst service i have ever had from any company or individual. And the refuse to refund me my ticket... intercape... safe... reliable.... affordable... the worst lie i have ever heard... you guys really made my experience hell... well done.