Intercape Worst service

This was the worse experience, we booked a 06:30am bus from Pretoria reaching Durban at 16:30pm, the bus only ended up leaving Park Station at 09:00 am with absolutely no explanation as to why, the bus that we will in stopped 3 times and eventually giving up completely in Heldelberg. We were then told that the aircons are not functioning and we had to wait for 3 hours for a replacement bus instead a maintenance team arrived and we were told that the bus was fine only for the bus to break down once more a few kilometers away. We then had to wait for a replacement which arrived 30 minutes later. That bus as well was also not up to standard because after a while the entire dash board went blank leaving the driver to drive in fog unable to see the speedometer and the indicator we eventually reached Pietermaritzburg at 20:00pm where the second bus also gave up and we were left stranded and told that another bus was going to arrive after all of the frustration at 21:00pm my sister, her baby and myself decided to take a uber home we ended up spending 15 hours for a trip that was supposed to take approximately 8 hours in my understanding I believe that the brakes were broken and that these buses are not maintained which is a serious safety risk for every passenger that uses this bus.