Intercape Poor Customer Service

I booked Intercape to Durban on 22 sept 2023 and the driver was speeding all the way, it was deadbrakes all the way.

Secondly the aircorn was so cold, it's fine for the aircorn to be on during the day and during stops but throughout the journey is another thing, even when people are sleeping really! My son got sick because of the cold aircorn on the previous bus from Vanderbijlpark and had to be taken to a doctor, and what's worse is that the other passengers and I had complained about the cold air and the driver said he will switch on and off, they can't have it off throughout and thats what we agreed on atleast that was better but he only switched it off once then throughout the journey it was on. I don't know if he was expecting us to complain again and inform him again that the is also kids in the bus and really no one needs such coldness in their body for 16 hours.

Again yesterday my friends used the same bus from Durban to Vereeniging, the aircorn was on throughout and the deadbreak speeding again. I mean people are sick, from spinal cord problems to God knows what, we really don't need extra illness caused by too much air-conditioning or cold illness from aircorns.

And yes, I always carry a blanked and my friends too carried blankets but seriously the aircorn was too much. I dint want to complain before but it seems like it's a recurring problem.