INTERCAPE PARTNER VOUCHERS BOUGHT WITH PNP SMART SHOPPER POINTS

I use some of my Smart shopper points on 13 August 2023 at 10:09, to buy partner (Intercape) voichers to use when booking a bus tucket instore at Pick n Pay. When I received the vouchers via dms the valid uintill date on the vouchers was 27/12/2021.

I communicated via whatsapp service and email explaining the issue en sending screenshots of the sms's that I received. Intercape answeted that they don't issue the vouchers and I have to contact PnP regarding this the ptoblem is on their side.

Still do not have any sulotion to this