Intercape now hire rude drivers you’ll swear they come from the taxi rank with no respect for passengers

We are currently on our way to cape town from durban we left at 16h45 rout 0146IM The bus driver who took the bus from Durban station to kokstad is extremely rude to the passengers and also driver careless,shouting at other drivers on the road and when he speaks to us he speak rudely as if he's speaking to his kids we are not sure if intercape now hires from the taxi rank and this guy has no manners he threaten to take one of the passenger to police station when the lady said. To him he must speak to us with respect he is extremely rude we are not. Comfortable in this bus.This is the first time we experience this kind of behaviour this means we are no longer safe with intercape if we have people like him as our driver in a long distance trip