Intercape bus got stuck in the middle of the road

I bordered a bus mthatha to PMB. Before we even started a journey i told my friend that i dont trust the bus. The bus was not in a good condition at all. We started our journey the bus got stuck between mt Aylif and kodstad so disappointed with intercape I thought it was a trusted company. Worse giving us a bus that is not in condition when there are lot of accidents.