Intercape and Pick n Pay Postmasburg delivering lip service only

Once again Intercape has lived up to my expectations zero results as expected. Can’t say I amazed. They emailed me asking how tickets were purchased I told them I bought it at Pick ‘n Pay and pay for it with my bank card. Does Pick ‘n Pay and Intercape not have enough . They can even transport you on credit or good faith and trust you’ll pay them when you have money. They can’t loose but easy peasy a consumer can loose their money just like that. Worst part is Pick ‘n Pay made the error they can refund me cause they can’t lose. My money is lying in someone’s bank account I guess I’m Santa Clause. I can loose my hard earned money Pick n Pay and Intercape can’t loose R3 555. Worst part is after they made error stupidity or a judgement of error either way I bought another set of tickets cause I had to bring my kids to school. I bought these tickets with the false hope between Pick ‘n Pay and Intercape someone will take responsibility for error.

What I want to know is how many people have lost money in same way. They are sitting with our hard earned money in their bank accounts and they can’t return our money in good faith, if it was possible for me and order my bank to return my money I would’ve and not even bothered running after them for my money. But now I’m waiting 3 weeks later we still stuck on same issue like a scratched cd. Intercape said 7 working days to investigate and they will give feedback 3 weeks later we are still awaiting feedback or is 3 weeks later the nee 7 working days. These ratings they get must include 0 stars as well as they are unworthy of stars.

Thanks Avril Louw