I booked a return ticket from King Williams Town to Paarl for the 31/08/2023 and 3/09/2023

I booked a return ticket from King Williams Town to Paarl for the 31/08/2023 and 3/09/2023. Yjooo the bus smells urine. I had to cover my nose with a doek the entire trip. Same thing happened on the return bus aswell. I'm so disappointed