GRIEVANCE TOWARDS INTERCAPE CUSTOMER SERVICE

On the event of my Sister and I travelling from King Williams Town(home) to Johannesburg(varsity) we encounted a problem with our luggage which was raw meat from back home. When we were ready to board we were told that raw meat was not allowed as part of our luggage. However, we could settle this matter with an easy R150. My problem is that we are not made aware that such luggage is not allowed to travel, as it is not printed in the terms and conditions of the ticket. I was not aware at the time of acceptance of the offer(ticket) that I was subjected to certain terms on it. The contract with intercape came into existence when the ticket was purchase and me being the offeree can not be held liable for any terms that are printed on it.