Greedy company with heartless drivers.

Bought tickets for my 4 year old and myself from George to Cpt for the 08/12/19 @ 23:45 , bus arrived on time but there was only space for 1 person but both names are on their database. How? That means Intercape is greedy and do overbookings. Back to the story...so the driver said we must wait for another bus. 2 buses arrived at the same time, i explained the situation to the 1st driver but he refused to take us. Went to the 2nd driver as i was trying to explain to him what had happened the driver i spoke to 1st came closer and tried to influence him not to take us...eventually the 2nd driver said he is taking us only because i have a child with me. Question.....why are we being treated like we don't pay Intercape? It's like they are doing us a favour and ask for a lift. What about our safety? When the drivers decide to leave us at he station, do they even care about the safety of their customers? I hope those drivers who left us at the station rot in hell. Intercape i have one word for you......DISGUSTING!