Dissatisfied Client

I just feel the need to put this on Hello Peter as well, cause I'm not satisfied with the result I got. Wanting to give me a complaint discount or whatever "Angelica"(Or something) said.

During and after my ride with Intercape the below was my two mails of dissatisfaction I had:

"Im currently on my way from Cape Town to Port Elizabeth, despite the fact that the bus was a whole hour late, now I have to sit in a bus thats leaking of the rain. This is by far the worst experience ever, cause currently my right legs wet and the rain keeps on dripping in, besides that the winds also blowing in from above, which make it much worse cause my legs wet. There's no blue bags to put in the packets and paper, the reading lights was also not working! Not even to talk about the cubicles door that's locking one inside! This was totally not the comfortability that I expected, as this is not my first time making use of Intercape. I demand a refund for both my partner and myself as this is pathetic!"

" To top everything off the bus stucked between George and Mossel Bay and we were supposed to arrive in Port Elizabeth at 05:50 and we only arrived here at 11:25!!! A whole 5 hours and 35 minutes late! This is truly the worst experience I've ever had!!!"

After the call with the consultant, as I told her I don't want a discount cause I won't use and highly doubt I'll ever recommend anyone to travel with Intercape. I'm totally not satisfied, cause I wasted 5 precious hours of my life and just to get a discount...

I won't recommend anyone to travel with Intercape.