Disgusting and embarrassing and inconsiderate trip ever bus 709 fro Windmill East London to Park Station Jhb.

From East London to Johannesburg, bus was supposed leave at 7p but it left at 7.30pm and we told nothing. Bus 709. I had the worst expired ever on this intercape bus, i will never recommend the bus to anyone, sies, treated as us as if we for a luft on the bus but i paid r2480 to 2 adluts. Tje money is in your account the you treat customers like trash but we paid. I am disgusted by intercape. 1st the toilet inside the had strong stench, we were told not to use at windwill by the drivers and the knew very well that the bus we were put on was not functioning at all. I booked for a shuttle and it was I what I paid for and expected and we were dumped in that stinking thing called a bus. We all complaine but the driverwe so rude that time we paid with our money ntot theirs, Secondly the but had a breakdown in Queenstom twice and we had the wait for the bus mechanic who took over 2 hours to fix the bus which smoke and sparks were coming out as the driver was driving. We let that slide. I am sick and I was feel well at all coughing the entire trip for the bus to have another break with same problem it had in Queenstown and we were told a bus from park station which was said in the next 30 and the time it was 9am the mechanic then came afer 3 hours not the bus we we were told about still the bus was a no show i was supposed to be at by by 8.45am instead i got home at 6pm cause we had to waith for this so called bus which arrive 2 hours after the mechanic would come collect at I think it wast at kroonstad. We were not even compensated with breakfast or cooldronks instead we we told to send our complains to intercape via email which made sense it is not the bus drivers duties to maintain and fix the bus. His job is to driver customer to and from their destinations. Fix this because I'm really not happy about the service my partner and received we were supposed to be compensated cause our time spent still and waiting for empty promised and we had to spend all our money at the garge and garage food and drinks are super expensive. I wasted my money just because of your mistakes. Worse part, my partner did advise the drivers that I'm sick and not feeling well but they couldn't care leas cause they said it's not their problem imagine if I had died on the bus he literally had to beg them to put me on the another but nothi g. I even missed my appointment for 2pm Togo the the doctor cause we were still waiting for bus jesus to come. I'm really thinking of taking this further cause what happened my partner and I and every on the was really embrassing and inconsiderate of the company to do to the the paying customers.