Disgusted by intercape consultants and drivers

I am highly disgusted… sad .. disappointed I paid for two seats being a seat with my 2year old and a seat for myself I got into the bus and their was only singular seats available.. I approached them he driver respectfully and asked him to assist me because my child is two years old … and I would like to sit next to him eventhough the seats arent allocated to an individual and damn the driver gave me so much attitude and said I must sort it out myself… I phoned intercape number the consultant repeated no seats are allocated to individuals and I should sort it out myself …. I mean it’s a 2year old child … I approached the driver wanting him to assist me and ask someone to move and I just got disrespect … I was left in tears knowing travelling the long journey from kby to Johannesburg and the bus could not do a thing for me … because I cried I lady asked the passengers to assist because my luggage was excessive… Management of Intercape drivers of intercape I am disgusted by you pathetic bus I would never use again I would rather die before I use intercape bus services