Dirty busses, no Covid 19 protocols and moody drivers with no refreshment stops.

After being a loyal customer of Intercape for many years, it’s quite bothersome to grasp how layed back they are regarding Covid 19 guidelines and overall cleanliness. It’s my fourth time during this pandemic and the levels that I’ve been a passenger on the bus. No social distancing, no checking of temperature and there are ****roaches creeping on the buses. Unfortunately I’m not one of those people used to the presence of ****roaches so it makes my long distance rides extremely unpleasant. Can you please make sure your buses are in a proper clean state to operate. How will I know the person sitting next to me actually has a fever? Also, I understand it’s stressful, but can you please allow for refreshments stops as well? Last week Friday coming to Cape Town our driver didn’t stop once. To sit with a mask the whole way is one thing, but being unable to even breathe fresh air and use the restroom surely can’t also be taken away from us. I’m deeply disappointed in this company. You can do better.