Customer Complain

Good Day,

I would like to lay a complain with Intercape Management.

On the 10/06/2022 I was traveling from Durban to Johannesburg. And the Bus was suppose to depart at 8pm and it was delayed and the rude staff just said the Bus is not working they're going to get someone to come fix it, while we were standing in cold weather without being attended.

Until we left Durban after an hour late, and the following morning I was suppose to report to work and due to this incident I got delayed at work.

I have been using your services for so many years and now this happens!!!!

I am not happy and extremely irate!!!

I deserve some sort of closure because this is truly unacceptable!!!

My Ticket number: ***Z554

Looking forward to hearing from you!!!!

Regards Mfundo- ***