Complete *******

Missed the bus at Midrand, called the call center and was directed to Johannesburg park station, got to Johannesburg on time and was denied to get on the bus...called the call center again and I was told I forfeited my ticket...intercape does not care for their customers, all they want is money and their call center is useless, they get paid to say 5 words " we can't help you ma'am".