1 reviews | Active since Oct 2023
Bus ticket
Whom it may concern:
I am terribly disappointed in the service I received yesterday (2 Oct) from Mr Joshua Pieterse. I hope this matter can be rectified urgently. I requested that my arrival stop in Port Elizabeth be changed (listen to your voice recordings).
Mr. Joshua Pieterse simply changed my original reservation from Full flexi seat for which I paid R1250 to Saver... why did he do it I JUST ask that the arrival point be changed not my seat. I called him back and asked why he changed seat, he claims it was a mistake on his side, he will correct it, now he expects me to pay R125 to change my seat, this is unacceptable to me it was his mistake to change the seat option not mine, I expect him to fix it as in immediately. I will post this complaint on HELLO PETER. MC Kruger
Your attitude towards your work is on an entirely different level.
I am sure you are a valuable member of your customer service team.
You have a winner’s attitude, and I appreciate the fact that you take your customers seriously.
The attention to detail with which you helped me understand this concept is in a league of its own.
I am incredibly pleased with the quality of customer service provided to me.
Kind regards,
Dalene
Your attitude towards your work is on an entirely different level.
I am sure you are a valuable member of your customer service team.
You have a winner’s attitude, and I appreciate the fact that you take your customers seriously.
The attention to detail with which you helped me understand this concept is in a league of its own.
I am incredibly pleased with the quality of customer service provided to me.
Kind regards,
Dalene