Bookings n routes

Booking where made in july already n we specified that there will be people boarding in pretoria n some in johannesburg.<br> <br> We got to pretoria station n being told that the bus is going straight to durban from pretoria. We are a group n specified that we are traveling together it was an issue. We were guaranteed that another pick uo will be made at jhb for our other member now we are being told no the bus is going straight to Durban from pta.