Bad Experience

Good Morning I booked a ticked on the 14th of June 2023 for departure date 16 June 2023 for my fiance from Pretoria to Paarl , I can't understand how come such a reputable company as intercape has no heater on the bus , were as the passengers are all cold n freezing inside the bus , can some one explain thus , is thus the service people pay for , bus no 210 has no heater on ... thus is ridiculous, doesn't intercape service their bus n don't they know that it's winter

Us there even a check list for the drivers to check their busses that they drive on a daily basis before departing from Intercape Bossmaan station or even from intercape bus depot in Pretoria..

It seems that intercape just want to make money and don't care about their customers

I require a feed back asap , I will be going to the press n put an article in the Sunday Times regarding about the service from intercape