BAD ATTITUDE

I am beyond ****ed off with the *** service I received from Intercape, it's the second time I'm using their service and will never ever again, you speak to the call centre they are so rude, spoke to Gerry, Lolusindiso and Abigail, for me to transfer the ticked to next day (whatever stupid terms they use to postpone) they rude then they want my credit card details telephonically, and worse they refuse to give me their full names, how do I trust them, if they cant even give me their names. They think being in the call centre is the best thing ever. There's a lot of polite people who can be hired, I bet they have been in call centres for more than years and now think they own the company.<br> <br> Even worse, I called 20 minutes before departure to say I'm running late and they couldn't't wait 5 minutes, but it's ok for their buses to be an hour late.<br>