Attend to your customers on time and promptly

Rene<br> <br> Has been requested to forward us a Proforma invoice and she sent us a Proforma tax invoice (which does not exist), we requested a her to send us our request a proforma invoice then she still did not add our details on the invoice till today, they quotes expire and therefore bearing that in mind she should be prompt.<br> I just called and she told the agent to tell me shes not there and she'll attend to it what the heck are you doing all day from 8, your emails are also vital as per you one on one clients.<br> Intercape please take you agents or customer service dept. for Customer Service training empowering staff allows them to interact and gain mutual understanding with their work and customers firing lately aint an option coz you'll just get another worse agent SO PLEASE LET YOUR ORGANISATIONAL DEVELOPMENT DEPARTMENT DO ITS JOB INCLUDING THE MANAGERS CAUSE THERE'S A SERIOUS SKILL PROBLEM AT YOUR COMPANY.<br> Rene please also get a signature - email etiquette is essential you not on whatsapp chatting to your friends.<br> <br>