0 star rating...poor service their busses are always breaking down and they don't even apologise to passengers

<p>I had booked a bus that was supposed to leave Jhb parkstation at 22h00 on the 26th of April to durban. But apparently the bus had a technical problem before it even moved we had to wait for the mechanic who was coming from PTA. We only Left Jhb Parkstation at 00h30 which made us late and I ended up having to use taxis because the person who was fetching me at durban station had to go to work... I wasted my airtime calling Intercape to know what's going on but nobody knew they said. After that I never received no apology mail or sms yethe they have our info, so I decided to take a step back little bit and I didnt use their services....but guess what the history just repeated itself. I'm on their bus which was supposed to leave JHB parkstation at 22h00 but only left at 22h40 nobody said anything or even apologised yet we are asked to be there at 21h30...OK so the bus embarked and we were on our way just 5 mins after montrose (which is halfway) the bus broke down the drivers are saying the tyre is binding...and we are now waiting for a bus coming from durban mind you that is 4+ hours away still nobody is sorry nobody is excusing their side and apologising they are just acting as if it is something that was supposed to happen. So when I get to durban I won't have transport and using a taxi is a problem now because I'm 7 months pregnant I'm sitting here got my back aching and swollen feet but I know in the morning Intercape will not feel sorry or take responsibility... they must just close business because they are failing to maintain it... it is now interlink not Intercape. I am so angry and it is not even good for me.</p>