inter-Carry logistics

I paid for the required deposit only to be ignored when I asked them where they are because I’ve waiting for them to collect. I called their number *** and again on WhatsApp +***8. They are not responding to my messages and when I call there’s a lady that’s so rude when she answers her phone she says she’s busy and just hang up. When I call again,she just cancel my call. They are not responding on WhatsApp. Please help,I’ve paid a deposit to their bank account but did not receive further information and communication. They scheduled me for 11:00 the latest but it’s 13:37 now with nothing to be assured for