Poor service

Am a tertiary student who has been calling intellimali call centre for almost three day's now. I've spent so much on airtime calling without receiving service from the other side.

NSFAS paid my allowance to them as it's reflecting on my statement,yet they have not contacted me regarding activation of my account.

They should come with a better way of making sure students receive their cards once payment has been authorised by education institution.Their operating model is way backwards. We live in the fourth industrial revolution.

Intellimali please improve your system,calling for days without going through and worse part i use my own airtime I've already spent R50 while been put on hold.