Very Bad Claim experience - be carefull/Negligence and ********* business practise/ Rotten service

Item: IntegriSure
Rating: 1
Author: FIEROSA R

Very Bad Claim experience - be carefull/Negligence and ********* business practise/ Rotten service F. Rajah- CS028627CLM - 69 DELAWARE AVENUE - EXT.7-ELDORADO PARK Insurance company who doesn't settle claims Having been a loyal client for a number of years I am utterly disgusted with the recent service I have received. Rotten service / 4 weeks and still no Yet again, Insurance sharks refuse to pay claims I have submitted a BURGLAR/ HOUSE BREAK claim on the MAY 2016 and am repudiation letter and refuse to settle the claim. No they want to refer me to clauses: Yet requested docs which was sent, after receipt of same docs, an assessor was sent to property, soon after that a building contractor was sent to quote damages and quote was sent to insurers. The tenant that caused this malicious damages to my property was interviewed by Louis the supposedly Assessor, knowing there is a pending ******** case against same, if Louis met with me I would have shown him all the threatning messages from the tenant, advising the damages incurred, Louis was suppose to meet tenant with investigating officer of Eldorado park to interview this person. Tenant will proberly have told Louis lies as he is a drug addict and did all this to my property, will an Assessor of my insurance rather believe a lier of a a tenant in ********** statements, as he is upset he was evicted from my property for non payments of rental since Dec 2015 to date, claiming he had personal belongings in the property, stole from my property, caused maliciously internal and external damages to my property. WAS ADVISED BY KAREN THAT ASSESSOR WILL CALL ME TO SHOW SMS AS A MEASURE TO PROOF THIS – NONE OF THIS TRANSPIRED –SO WHO DO MY INSURERS BELIEVE THEIR CLIENT OR A NON CLIENT – PATHETIC I WANT TO PUKE FOR THIS SERVICES. The problem: Integrisure wouldn't settle my CLAIM YEY I HAVE PROVIDED THEM WITH ALL RELEVANT DOCUMENTATIONS – SAPS CASE NUMBERS – DETAILS OF SUSPECTS INCLUDING THE TENANT THAT POTED HE DI THE BREAK INS – ASSESSORS MET WITH TENTANTS AND DON’T WANT TO REVEAL THE ADDRESS FOR ACCUSED/SUSPECT FOR SAPS TO MAKE ARRES FOR ******** CASE AND MALICIOS DAMAGE TO MY PROPERTY This process is causing the delay in the settlement of the claim since MAY 2016 – AND MY PROPERTY IS OPEN FOR FURTHER BREAKINS VANDALISATION, NO ELECTRICITY, NO WATER AS THEY STOLE – BROKEN BUILD IN CUPBOARDS AS YOU CAN SEE IT WAS PURPOSELY DAMAGED AS PER EX TENANT SMS AND WHATS APP MESSAGES, among very many other issues. Where does this leave me, the client? PAYING PREMIUMS ON TIME – NO PROBLEMS 1ST CLAIM EVER AND I RECEIVE THIS Very Bad Claim experience - be carefull/ Negligence and ********* business practise/ Rotten service Having been a loyal client for a number of years I am utterly disgusted with the recent service I have received. Rotten service / 4 weeks and still no Yet again, Insurance sharks refuse to pay claims After a burglary on 05/2016 I submitted a claim. Today and I am yet to hear a word from Integrisure !!! Ombudsman can expect some complaints from me !

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