Very Bad Claim experience - be carefull

I just need to let you guys know of my disappointment with regards to the way my claim was handled. <br> I called and advised that I need to claim for 2 broken windows and my Kreepy that got damaged by the hail storm. (I am sure you do record your calls so you should be able to listen to my call). <br> <br> I then got a call from the assessor's office who advised that they will come through but also asked me if we had any water damage. I told the lady that we only need to claim for the windows and the creepy but she said they will have a look at the one of my rooms where we were struggling with a leak for a few month now. <br> <br> They came and have looked at this and sent a contractor to measure the room etc. <br> <br> We told them as well that we can not see how we can claim for this and advised that the damage in this room was from previous leaks but the just kept measuring. <br> <br> Now I got the letter this morning and even the windows will not be fixed. <br> <br> I am busy looking for a new insurer as is this is the that Integrisure handles their clients, I do not want to be part or associated with you guys anymore, No integrity if you ask me.