YK
Yolandi K

1 reviews | Active since Jul 2017

28 Jul 2017, 11:39

Stay away !!!! NOT HAPPY

<p>An integri-sure client, which is paying his premiums timeously for the past 10 years , had a burglary at his house and filed a claim against his insurance for the amount of R339.666.00. He is covered for an amount of R 500.000.00. The Assessor, Sienie Coetzee has investigated the claim and obtained the relevant quotes for the inferior products. Santam has offered to pay an amount of R 66 517.00. The client was not satisfied with the amount and further investigation was referred to the Ombudsman. Mrs/Ms Coetzee quoted on the wrong items and not happy with the outcome of the investigation, to delay the process even more, she opened a ***** case against the claimant. That was not an issue when they have offered the pay-out, an amount of R 66 517.00. The SAPS could not proof any wrong doing and after six months the Ombudsman could not make a final decision. The client, acting in his personal capacity proceeded to issue a summons in the High Court dated : 26 Jan 2017. Santam has been served with the summons, but never filed a notice to defend. Santam denied the service of the summons and the case was postponed. Santam has appointed an Advocate for legal presentation but he hasn't filed a notice of set down yet. When premiums are paid timeously there are no problems, but when you claim their true colours show </p>

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