Poor Customer Service .......
Claim was submitted on the 24.05.2023. Assesors report received on 15.06.2023 , and no call to update on status of claim . Had a courtesy vehicle allocated which i am paying for , which is due back on the 23.06.2023 and my motor vehicle has not been repaired yet. Requested for an extension and was told will only be for another 15 days. Assessment took them almost a month , what guarantee that the vehicle will be repaired on time and that they refuse to repair the mechanical aspect stating it is due to mechanical breakdown, so i will not be having a complete mobile motor vehicle. i must now inconvenience myself to sort my vehicle out and also try a source a courtesy vehicle at my own cost. WHY DO WE PAY THESE EXHORHORBITANT PREMIUMS? Very disappointed with the customer service received. On inception it seemed all rosy but not anymore.... sad to say ....
We acknowledge receipt of your complaint, we are so sorry to learn about your frustration.
Kindly allow us an opportunity to investigate your concerns as raised above.
We will provide you with feedback on the outcome of our findings soonest.
Kind Regards,
The IntegriSure Team.
We acknowledge receipt of your complaint, we are so sorry to learn about your frustration.
Kindly allow us an opportunity to investigate your concerns as raised above.
We will provide you with feedback on the outcome of our findings soonest.
Kind Regards,
The IntegriSure Team.
Thank you so much for taking the time to discuss your concerns with us.
As discussed, thank you so much for assisting us with the outstanding documentation. We are pleased that you are satisfied with the outcome of the matter and again apologise for the inconvenience this has caused.
We wish you a great day ahead.
Kind Regards,
The IntegriSure Team.
Thank you so much for taking the time to discuss your concerns with us.
As discussed, thank you so much for assisting us with the outstanding documentation. We are pleased that you are satisfied with the outcome of the matter and again apologise for the inconvenience this has caused.
We wish you a great day ahead.
Kind Regards,
The IntegriSure Team.