Please refund me my premium
I have cancelled my policy with Integrisure as I found a lot more affordable cover for a whole lot more cover. My building contents and short term insurance is with 2 different companies. This month both companies took off a premium resulting in me having paid double for building insurance as well as short term insurance. Its a lot of money for a pensioner to pay. I want to know how I go about getting my money back for Integrisure. One cancels a policy for a reason, why take off money once someone has canceled their policy??
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Replies (2)
IntegriSure's replyOfficial
02 Aug 2023, 09:29We acknowledge receipt of your complaint.
We will investigate your concerns as mentioned above and provide you with feedback herein during the course of this morning.
Kind Regards,
The IntegriSure Team.
We will investigate your concerns as mentioned above and provide you with feedback herein during the course of this morning.
Kind Regards,
The IntegriSure Team.
IntegriSure's reply02 Aug 2023, 09:29
Official
We acknowledge receipt of your complaint.
We will investigate your concerns as mentioned above and provide you with feedback herein during the course of this morning.
Kind Regards,
The IntegriSure Team.
We will investigate your concerns as mentioned above and provide you with feedback herein during the course of this morning.
Kind Regards,
The IntegriSure Team.
IntegriSure's replyOfficial
02 Aug 2023, 11:22Dear Tokkie,
Thank you for taking our call earlier. As discussed, this was indeed an oversight from our end. We confirm that the policy has been cancelled and a refund was processed, funds will reflect in your account today.
We are pleased that the matter was resolved and humbly apologise for the inconvenience this has caused.
Kind Regards,
The IntegriSure Team.
Thank you for taking our call earlier. As discussed, this was indeed an oversight from our end. We confirm that the policy has been cancelled and a refund was processed, funds will reflect in your account today.
We are pleased that the matter was resolved and humbly apologise for the inconvenience this has caused.
Kind Regards,
The IntegriSure Team.
IntegriSure's reply02 Aug 2023, 11:22
Official
Dear Tokkie,
Thank you for taking our call earlier. As discussed, this was indeed an oversight from our end. We confirm that the policy has been cancelled and a refund was processed, funds will reflect in your account today.
We are pleased that the matter was resolved and humbly apologise for the inconvenience this has caused.
Kind Regards,
The IntegriSure Team.
Thank you for taking our call earlier. As discussed, this was indeed an oversight from our end. We confirm that the policy has been cancelled and a refund was processed, funds will reflect in your account today.
We are pleased that the matter was resolved and humbly apologise for the inconvenience this has caused.
Kind Regards,
The IntegriSure Team.