LB
Linda B

1 reviews | Active since Jul 2017

10 Jun 2024, 10:48

Pathetic Service

I have been waiting for 3 weeks now for a letter from Integrisure to confirm they are not paying my claim. I ask every week to follow up - i only had 1 response back nothing more. Time is running out. Nosipho Olori Sales Executive she is the 1 i am corresponding with , I hade a huge problem with her while i was having my policy and when i apply for my insurance. I also wrote a complaint to the claims department 3 weeks ago and i heard nothing back from them.

Please can I have a decent feedback.!

0
Replies (3)
IntegriSure
IntegriSure's reply10 Jun 2024, 11:01
Official
Hi Linda,

We are concerned to hear about your experience, this is not the IntegriSure standard we pride ourselves on. We're escalating your matter, we ensure you that one of our insurance experts will be in contact with you shortly.We appreciate your patience and are committed to resolving this promptly.

The IntegriSure Team. 

LB
Linda B's update10 Jun 2024, 11:47
Reviewer Update
Whenever i have a problem with integrisure i get this reply. I does not help me. I just feel that the consultants is ***********.
I need feedback asap.
IntegriSure
IntegriSure's reply11 Jun 2024, 09:15
Official
Hi Linda, 

We understand your concern and have escalated the matter. We hope we are able to resolve this as efficiently as possible. 

The IntegriSure Team.