On the 9 March I emailed you guys to assist with advising if you offer service plans as mines had expired

On the 9 March I emailed you guys to assist with advising if you offer service plans as mines had expired.after 2 days of waiting no response was received, during this process I had been going thru my vehicles documents and found i had made a mistake where I made the cars one year younger than what they were the Sonet is a 2021 model and the Picanto is a 2020 model. I called in today and spoke to a Lady name Marlinie at 13: 28 for 13 mins while she did assist me her demeanor felt very "I don't wanna assist you" and things not the service I expect from a company that I pay a large premium to in exchange for their service they offer. After updating my policy she was very quick to get rid of me and I stopped her and said not to get rid of me I also emailed asking about the above...as someone who's looking yo expand his business with you guys I expect to be spoken to like a client not a