AB
Anita B

1 reviews | Active since Mar 2010

12 Nov 2024, 19:06

non existing services

We have been waiting since the 31 October 2024 for feedback on our claim for the damaged roof. Every day when I call all I get is the consultant/agent dealing with it will call you back. Never happens...... Because of this my TV room is Flooding my furniture is damaged and my house smells like a wet dog. The interior wood roof is rotting, and the mat is well rotting. So Integrisure is not worried about you or your previous goods but only about the money they make out of you.

0
Replies (5)
IntegriSure
IntegriSure's reply12 Nov 2024, 19:11
Official
Hi Anita

Thank you for your feedback. We are concerned to hear about your experience. Please rest assured that we will escalate this matter and one of our insurance experts will be in contact with you. 

The IntegriSure Team
AB
Anita B's update12 Nov 2024, 19:14
Reviewer Update
Heard that before It is now rain and the TV and Electrical plugs are getting wet,... what a joke.....
IntegriSure
IntegriSure's reply12 Nov 2024, 19:23
Official
Hi Anita

We apologize and assure you that your matter will be escalated urgently.

The IntegriSure Team

AB
Anita B's update19 Nov 2024, 09:21
Reviewer Update
and still after contacting us and sending out another assessor. (14 November 2024) and after numerous calls to them, still no feedback, TV room still flooding when it rains. Roof still leaking and still no contact from IntergiSure.
IntegriSure
IntegriSure's reply19 Nov 2024, 09:38
Official
Hi Anita, 

Thank you for reaching out. This doesn’t reflect the IntegriSure standard we hold ourselves to. Rest assured, one of our agents will be in touch with you shortly to resolve the matter.

The IntegriSure Team.