SM
Sandra M

1 reviews | Active since Jul 2012

27 Sept 2026, 13:22

No integrity from Integrisure

Be aware that Integrisure and their underwriter Santam does not cover roofs. Had to fix my roof several times myself after severe storms. Integrisure assured me that my roof will be covered if I get a roofing company to fix it. After a terrible storm, an assessor of Integrisure came to assess the damage and informed Integrisure that I did not maintain the roof. Even after providing proof that I had, with a report from the roofing company that fixed it, Integrisure had no integrity and denied the claim.

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Replies (1)
IntegriSure
IntegriSure's reply28 Sept 2026, 13:23
Official

Hi Sandra

Thank you for bringing this to our attention. We’re sorry to hear how disappointed and frustrated you are with the outcome of your claim.

We take your concerns seriously and have escalated the matter for senior review. A member of our team will contact you directly once the matter has been assessed further.

The IntegriSure Team