AS
Adrian S

1 reviews | Active since Apr 2025

22 Apr 2025, 10:16

Moden day ******s.

I was told that my claim was rejected due to the storm and that I needed to maintain my roof. Then led to believe that they would assist as long as my payments are up to date. Being disabled after an opp , I borrowed the money . They now tell me that I am under insured. I t is clear that they only want .😡😡😡😡

0
Replies (6)
IntegriSure
IntegriSure's reply22 Apr 2025, 10:18
Official
Hi Adrian, 

Thank you for reaching out and providing feedback. We are concerned to hear about your experience with us, please note that we will investigate the matter and one of our insurance advisors will be in touch with you. 

The IntegriSure Team. 

Best regards,

AS
Adrian S's update22 Apr 2025, 15:06
Reviewer Update
Got a call from Quinton the claims manager, He says the claim will not be paid.

******* at it's best. 😡😡😡😡😡😡
IntegriSure
IntegriSure's reply22 Apr 2025, 15:20
Official
Hi Adrian, 

We understand your frustration, and we want to assure you that we take concerns like this very seriously and that our claims team follows strict guidelines from the insurer. 

The IntegriSure Team. 

Best regards,

AS
Adrian S's update22 Apr 2025, 15:52
Reviewer Update
I have made payments every month, even had to borrow money to keep up to date. Saying that you are following guidelines, Please ask your Cancelation Manager to call me. Thank you for taking my money without any assistance.
AS
Adrian S's update23 Apr 2025, 15:56
Reviewer Update
As I said, no response from integrisure.
Claims Manager Quinton can only reject, take your money but cannot get the Cancelation person to call me poor, poor, poor service
IntegriSure
IntegriSure's reply23 Apr 2025, 15:59
Official
.

Best regards,