It's been almost 3 months since putting in a claim.

My experience with Integrisure has been less than ideal.

I put in a claim on 10 / 11 February 2025, and as of 25 April 2025, there has been no traction on the claim. Only from Heinrich Sauls that the insurer has contacted the assessor again for another report, to which I contacted the assessor to confirm if this has been done, only to be told that they hadn't been contacted.

I'm not sure what the plan is, because I've been unable to drive my vehicle for almost 3 months, and I'm paying my insurance premium monthly.

Is this 'Senior Claims Specialist' actually working on my claim, or just palming me off. He never replies to emails and is always away from his desk when called. He is clearly working on my nerves with his nonchalant attitude to this case.

Can someone please follow up on this, and get the ball rolling on this.. or hell... contact me?