LK
Leonard K

1 reviews | Active since Mar 2009

02 Mar 2015, 11:09

Interrogated like a ********

My old iphone 3G broke last year around August September 2014, and Integrisure paid the claim hassle free.<br> My Galaxy Note 2 fell out of my pocket under my car this year January 2015. Apparently this is a huge issue to Integrisure as they are trying to find ways to reject the claim. Apparently it is not natural when you have 2 phones in your pocket, that only 1 can fall out of your pocket.<br> These are just excuses not to honour the claim. It isn't even an expensive claim... Why should I be interrogated by 2 investigators spanning over 2 months already? The last investigators wants to come to my home and rein act the scene? They make feel like a ********!<br> If Integrisure is going to great lengths to reject this inexpensive claim, how can I rest assured with all my other devices and cars on my policy?<br> I have 3 cars, 2 laptops, and 2 other cellphones, my wedding rings, household content etc. insured with Integrisure. It seems to have been a mistake trusting Integrisure.<br> I am looking for another insurer as of this moment. I do not want to go through a big interrogation process taking months every time I register a claim.

0
Replies (1)
IntegriSure
IntegriSure's reply02 Mar 2015, 14:46
Official
Hello Vloris,

Thank you for raising your concerns on this matter. As per our discussion with you on the process that needs to be followed, you can be assured of our committed assistance at all times.

Kind regards

The IntegriSure Group

Best regards,