1 reviews | Active since May 2023
IntergriSure - We are clueless and pathetic, at your service.
If I could give you a negative (-) rating, I would! After a previous complaint about the same situation, these people rep**** to the post with the standard, "Please accept our humble apologies, we take care of our clients like they are our only client" b.s messages. No further contact, no follow up communication...nothing!
It is 3 weeks now and these people still stick to "Sorry, Jenna Lee is not in today" or "Sorry, Jenna Lee is unavailable" or Sorry Jenna Lee is in a meeting"...."We will have someone phone you back as soon as possible".....blah blah blah! After this ordeal, I want Santam, who is IntegriSure's underwriter to conduct a full investigation into the qualifications and connections of this circus' employees! And ultimately, I would love to see Jenna Lee get relieved from her position at IntegriSure. She is totally useless and a pathetic representative of her employer!
Now they turn around and say that the laptop that I was quoted on, is no longer available AND if I want that specific laptop, I will need to pay more AND and a extra R750.00 for postage!
Did you at any time contact us to sort out YOUR mess? No! Did you inform us that you were wasting so much time, that your supplier ran out of stock and now you are useless and clueless? No! Do you know that you are *********** and useless as an insurance company? No!
Well, now you do!
Heaven forbid that anything bigger than a simple laptop claim should happen to us, because you take almost a month to still be useless as I still don't have my laptop. This lack of service will not benefit IntegriSure on social media and even the radio, whatsoever. Right?
Dear reader, learn from my mistakes and don't waste your time with clueless wastes of time and space. They are super unprofessional to say the least! A typical 3rd world country company...you MUST pay your premiums accordingly otherwise you have no insurance, BUT once you submit a claim they are useless, clueless and they display their lack of decent training and knowledge.
I have better words to use for IntegriSure's service, but it will get edited out of course, so use your own creativity.
IntergriSure, pay out the money for the laptop so that I can get a laptop elsewhere. To "New World", the so-called supplier, sorry guys! IntergrSure's pathetic service has just cost you a R13K sale now.
IntegrSure, shape up DRASTICALLY or close your doors.
Thank you for your feedback. We can understand your frustration given the delays and communication issues you’ve described. Please note that we’re currently looking into this as a priority, and will ensure that one of our advisors will be in contact with you.
The IntegriSure Team.
Thank you for your feedback. We can understand your frustration given the delays and communication issues you’ve described. Please note that we’re currently looking into this as a priority, and will ensure that one of our advisors will be in contact with you.
The IntegriSure Team.
