RK
Rayleigh K
1 reviews | Active since Jun 2015
10 Jun 2015, 09:22
integrity ?
conclusion - worse customer experience not only at the fact that the claim was delayed, but because there is no heart in it. The way you are spoken to is a disgrace and you can feel the lack of interest in the way you are spoken to.<br> <br> i am just grateful that this happened sooner than later. i can only imagine the treatment i would have got if i had a big claim.<br> <br> i know what it means to give great service therefore great service is my expectation.
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IntegriSure's replyOfficial
12 Jun 2015, 10:12Hello Tay1310,
We investigated your claim and the communication around it and agree that you did not receive the level of service you deserve and are accustomed to when dealing with IntegriSure.
As per our telephone conversation with you, please accept our apologies. The necessary steps will be taken to ensure that such a scenario, as you described, never happens again.
Kind regards
The IntegriSure Group
We investigated your claim and the communication around it and agree that you did not receive the level of service you deserve and are accustomed to when dealing with IntegriSure.
As per our telephone conversation with you, please accept our apologies. The necessary steps will be taken to ensure that such a scenario, as you described, never happens again.
Kind regards
The IntegriSure Group
Best regards,
IntegriSure's reply12 Jun 2015, 10:12
Official
Hello Tay1310,
We investigated your claim and the communication around it and agree that you did not receive the level of service you deserve and are accustomed to when dealing with IntegriSure.
As per our telephone conversation with you, please accept our apologies. The necessary steps will be taken to ensure that such a scenario, as you described, never happens again.
Kind regards
The IntegriSure Group
We investigated your claim and the communication around it and agree that you did not receive the level of service you deserve and are accustomed to when dealing with IntegriSure.
As per our telephone conversation with you, please accept our apologies. The necessary steps will be taken to ensure that such a scenario, as you described, never happens again.
Kind regards
The IntegriSure Group
Best regards,