iM
itumeleng M

1 reviews | Active since Oct 2016

26 Jun 2024, 22:02

integrisure *****ulently debiting my account with my authorization R6 034.

I called integrisure for quotation on 23 May 2024, however when the quote was matched by my insurance.

I then notified Nosipho Olori that i won't continue intergrisure.

24/06/2024 i get a whatsapp notifying me saying my account will be debited for R6 034.96 on the 25 Jun 2024, on the same day i called intergrisure not to debit my account as i have notified and spoke to Nosipho Olori and i notified in May 2024 am no longer going to take integrisure insurance.

She then forwarded me cancelation letter and cancelation assuring me my account won't be debited.

integrisure wen't ahead to and debited my account on the 25 Jun 2024 despite me not having any contract with them for R6 034.96

0
Replies (1)
IntegriSure
IntegriSure's reply26 Jun 2024, 22:05
Official
Hi Itumeleng

We sincerely apologise for your experience and are deeply concerned. Rest assured, we are investigating this matter to ensure swift resolution and uphold our commitment to excellent service.

The IntegriSure Team