Integrisure claim IS***CLM

On 7/12/2023 at about 16.00 my wife's handbag was ****** at Wonderboom Junction, Pretoria. The handbag contained her purse, her cell phone, the Honda CR-V car keys all bank cards en personsl stuff. I reported the theft to Integrisure the same evening and the theft was registered as claim no IS***CLM and the case was registered at Sinville Policr as per CAS 77/12/2023.

I supp**** IntegriSure with their required docoments an information on 11/12/2023 per my email ***. Up to date I had no response on my email. I phoned several times then the person working with the claim was not available, then thet had to look for the claim, then the Thet wanted the ITC number that was mentioned in my email, and yesterday they could not gain access to their internet system to read my email with the promise to phone me back. Sorty to say nothing yet. I think Integrisure do not supply a service to me in this regard and I am of the opinion that this claim should have been finalised bi this time.