Integrisure Acting Without Integrity

Please reconsider if you are a Integrisure Client. I had an awful experience with this company even though I was claimless for almost 3 years. With recent Load Shedding in October and November - my Fridge and Freezer started to give me trouble. I called Integrisure and they said I have cover on Appliances damaged by Load Shedding and or Power Surge. They sent a Technician out who accessed the Appliances . A week later the Technician responded that there are no parts available and Integrisure would need to replace. To my surprise Integrisure responded that it is Wear and Tear and they wouldn't replace. Integrisure came up with a solution that they would like to send another Technician to obtain a Second Opinion. I responded by telling them that it is fine and i don't want them to waste my time any further. I purchased a new Fridge for R8999.00 And they have lost a loyal client. When Integrisure takes my money every month, that is okay but when you have a problem, they come up with excuses to pay out a claim.