BS
Bontle S

1 reviews | Active since Sept 2016

02 Aug 2022, 09:41

deceiving clients

I am so disappointed and shocked at the quote that I received from a consultant that called me for my car. I was quoted 12000 access fee which is madness and no courtesy car.

What is shocking is that my sister and brother inlay have been using this insurance for the longest time and recommended it to me. previously I spoke to someone which was about a year ago and he quoted me a very reasonable amount with no access and a courtesy car and I have advise that due to covid hit I will take the package when I am back to work but when I decide to now take it I am just getting madness which mean I must advise my family to leave the insurance as I am not getting different information. That is pure ******* and deceiving clients.

0
Replies (4)
IntegriSure
IntegriSure's reply02 Aug 2022, 13:58
Official
Hi Bontle. Sorry to disappoint, however, due to changes in your risk profile, we weren't able to offer you the same product options as in 2021. We hope we can assist you in future.
BS
Bontle S's update02 Aug 2022, 15:39
Reviewer Update
Which risk profile are you taking about because your agent did not even ask me any questions like the previous one did. That is pathetic cuz no question was asked nor did anyone tell me about the changes.
IntegriSure
IntegriSure's reply02 Aug 2022, 16:03
Official
Hi Bontle. You are welcome to contact us for further explanation on this matter.
BS
Bontle S's update02 Aug 2022, 16:45
Reviewer Update
I must contact you waste my Airtime for things that your agent could have explained to me. Do you guys think I am stupid. It is your agents responsibility to give out correct information to clients and give out detailed explanation. Your agents represents you they are IntergriSure thereof. Don't ridicule me. I will find other insurance and advise my family to cancel with you guys. Thanks for nothing.