RH
Ronel H

1 reviews | Active since Jul 2011

29 Jan 2025, 11:34

Be Warned

Super fast to onboard you as client with multiple promises however completely missing in action when you expect your broker to fight for your premium increase. Slow to respond to queries lately too. the service provided has gone down the drain completely and they will not show any effort for the tons of commission they are earning. I will be cancelling shortly. Beware of the empty promises!

0
Replies (11)
IntegriSure
IntegriSure's reply29 Jan 2025, 11:37
Official
Hi Ronel, 

Thank you for your feedback. We are concerned to hear this, please rest assured that we will escalate the matter and one of our insurance experts will be in contact with you. 

The IntegriSure Team. 
RH
Ronel H's update29 Jan 2025, 16:18
Reviewer Update
And still no feedback as can be expected
IntegriSure
IntegriSure's reply29 Jan 2025, 16:27
Official
Hi Ronel, 

Thank you for reaching out. Our advisor confirmed that she spoke with you this morning regarding your query. If there's anything further you need, please let us know.

The IntegriSure Team. 
RH
Ronel H's update29 Jan 2025, 16:30
Reviewer Update
That was before I logged this. You clearly don't care what she's done or not done. Please give me the authority you have to have quoted me with auto and general as this will impact my credit score. You service suck.
IntegriSure
IntegriSure's reply29 Jan 2025, 16:46
Official
Hi Ronel

We can assure you that obtaining quotes from SA's top insurers to provide you with choices as your Broker has no impact on your credit score. Feel free to engage with us again for advice on your options.

The IntegriSure Team
RH
Ronel H's update29 Jan 2025, 17:12
Reviewer Update
You will keep on justifying your bad service hey.... fact of the matter is your consultatant did not do a thoroug job on this renewal and you are hiding behind excuses now
IntegriSure
IntegriSure's reply29 Jan 2025, 17:14
Official
Hi Ronel

Thank you, we take note.

The IntegriSure Team
RH
Ronel H's update29 Jan 2025, 17:15
Reviewer Update
I'd appreciate a member of your SENIOR management to contact me
IntegriSure
IntegriSure's reply25 Mar 2025, 09:10
Official
.
RH
Ronel H's update25 Mar 2025, 15:52
Reviewer Update
?
IntegriSure
IntegriSure's reply25 Mar 2025, 16:06
Official
Hi Ronel, 

We would like to confirm that the matter has been resolved. 

The IntegriSure Team.