1 reviews | Active since Oct 2013
Bad service and cancellation
I was told verbally that my policy held by Integrisure and written by AIG was going to be cancelled end August 2015. I asked how this can be possible been a client for many years. Was told that AIG was not going to cover any senior citizens in future for the hospital cover. I then asked Integrisure and AIG to refer or find me another life compay who would offer this cover and was told do it yourself - actually they did not even boher to help out. Integrisure to confirm at all claims will be honoured for august. 2015. Just my luck ended in hospital and stayed for 23 days and submitted the claim to Integrisure who advised me they had sent to AIG for settlement only to be told last week (after all this time) that AIG now wants a letter from the specialist why I sent so many days in hospital. Explained on a email the reasons and also that Discovery was very happy and paid for my clains and that the case Manager came every day to look at the doctors reports and submit her report to Discovery - was never a problem.<br> Now AIG I think they are dragging this out during the past +- 9 years have never had any problems - why now
Your post regarding your claim experience is noted. As per our communication to you, AIG requires a motivational letter from the treating doctor which in turn will fast track the process.
Be assured of our assistance on this matter at all time.
Kind regards
Your post regarding your claim experience is noted. As per our communication to you, AIG requires a motivational letter from the treating doctor which in turn will fast track the process.
Be assured of our assistance on this matter at all time.
Kind regards
